• +90 216 471 1568

Terms and Conditions

Not to allow any space to misunderstandings, we would kindly ask for you to follow the below corporate principals.


Financial Terms:

  • Min MOQ is 5000$ per year for credit card (& installement) payments. Below is only cash based.
  • No discount would be applied for the orders below 1200$.
  • No delivery for the orders below 300$.
  • +10% discount will be applied upon cash or credit cart payments.
  • Delivery will be initiated upon the payment. Not prior.
  • Open accounts are not allowed. Payment first approach.

Operational Terms:

  • TCMB (Central Bank) daily exchange rates are refered for $ and € based products.
  • Hortumsan is entitled to change prices and relevant conditions without informing its clientele beforehand. Please refer to our website or sales personelle frequently to get the latest terms.
  • Clients can not claim any rights for past-due campaigns..
  • In-istanbul deliveries are free. Other cities are under the clients’ responsability.
  • Clients can not claim any rights for late or mis deliveries upon unavoidable reasons (wheather, holiday etc).
  • Any misdeliveries resulting from our own mistake must be reported back to us within 5 workdays. The request will be handled as soon as possible without any delays.